Ordering repeat prescriptions
We do not take prescription requests over the phone or email. The easiest ways to order repeat prescriptions are:
- using your NHS APP (through the NHS website or in the NHS App)
- visit the surgery
Collecting your prescription
Your prescription will be ready for collection rom your nominated pharmacy within 3 working days.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
How pharmacies can help
Pharmacists can give you advice on a range of conditions and suggest medicines that can help. They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First). Conditions they can treat as part of Pharmacy First are:
- earache (aged 1 to 17 years)
- impetigo (aged 1 year and over)
- infected insect bites (aged 1 year and over)
- shingles (aged 18 years and over)
- sinusitis (aged 12 years and over)
- sore throat (aged 5 years and over)
- urinary tract infections or UTIs (women aged 16 to 64 years)
If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other healthcare professional if needed. They will then update your GP health record. If you are not within these age ranges, a pharmacist can still offer advice, but you may need to see a clinicial for treatment. They can also advise on medicine that you can buy without a prescription.
What to do with old medicines
If your medicine is out of date or unwanted, do not put it in the bin or flush it down the toilet. Take it to your pharmacy to be disposed of safely.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.