Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Warren Farm Urgent Care Centre
Warren Farm Road
Kingstanding
B44 0PU
Tel: 0121 465 5613
08:00 – 20:00
Walsall Urgent Care Centre
Saddlers Centre
Bridgeman Street
Walsall
WS1 1YT
Tel: 01922 656 391
08:00 – 20:00
Birmingham Walk In Centre
Boots the Chemist
66 High Street
Tel: 0121 255 4500
08:00 – 18:00
(09:00 – 17:00 Saturday and 11:00 – 15:00 Sunday)

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Check your symptoms, visit NHS 111 online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone
Shady Lane 0121 389 2222
or
Streetly 0121 389 2222
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone
Shady Lane 0121 389 2222
or
Streetly 0121 389 2222

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Autism

Forward Thinking Birmingham

If you or someone you love has ASD, they may struggle with things like anxiety, depression or self-harm and need some additional support.

Forward Thinking Birmingham offer lots of different services to help with these problems, including counselling, therapy and group work.

Telephone: 0300 300 0099

Website: www.forwardthinkingbirmingham.org.uk

National Autistic Society

Find information about diagnosis for people who are autistic, or think they may be autistic. There are many online ‘autism tests’ available, but none of these can guarantee accuracy. Find out about support available before diagnosis, the benefits of diagnosis, how to get diagnosed and the services you may be able to get.

Telephone: 0808 800 4104 (10:00-16:00 Mon-Thur, 09:00-15:00 Fri)

Website: www.autism.org.uk (Adults)

Website: www.autism.org.uk (Children)

Bereavement

The Bereavement Help Point

For anyone who has been touched by grief, past or present, directly or indirectly. There will be information on how to cope with all aspects of losing a friend or relative, and if we don’t have it, we will try and point you in the right direction. If you have experienced bereavement, pop in and see how we can help.

Telephone: 0121 378 6290 or 01543 434536

Edward's Trust

Edward’s Trust provides holistic family bereavement services supporting children, young people and parents across the West Midlands.

Telephone: 0121 454 1705

Website: edwardstrust.org.uk

Email: admin@edwardstrust.org.uk

Cruse Bereavement Care - Birmingham

Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss

Telephone: 0121 687 8011

Facebook: facebook.com/CruseBirmingham

Twitter: twitter.com/CruseBirmingham

Website: www.crusebirmingham.co.uk

Email: enquiries@crusebirmingham.co.uk

Birmingham Sands

Sands is the stillbirth and neonatal death charity supporting anyone affected by the death of a baby.

Telephone: 07709 425001

Email: BirminghamSands@hotmail.com

Carers

Birmingham Carers Hub

Forward Carers is a West Midlands based carer support service, here to make a real difference to the lives of people caring for an elderly frail, sick or disabled family member.

Telephone: 0333 006 9711

Website: www.forwardcarers.org.uk

Email: info@birminghamcarershub.org.uk

CERS (Carers Emergency Support Service)

A free emergency back-up service for carers

Telephone: 0121 442 2960

Website: www.forwardcarers.org.uk

Walsall Carers Association

The Walsall Carers’ Centre is a charitable company that brings together statutory and voluntary sector resources and expertise. The aim is to provide real support to carers within the Borough of Walsall, and give their needs and their contributions the recognition and status they deserve. Walsall Carers Association can provide you with a ‘listening ear,’ someone to talk to who understands your emotional problems.

Telephone: 01922 636 663

Website: www.walsallcarers.org

Email: contact@walsallcarers.org

Birmingham Mental Health Carer Support Service

We are a city wide service covering the whole of Birmingham. Our Service provides a range of support, information and advice to carers who support individuals with mental health needs.

Telephone: 0300 304 5530

Website: www.homegroup.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

Children's Speech and Language Therapy Service

Providing evidence based specialist support to children (0-19) with a range of specific speech, language and communication difficulties and those with difficulties swallowing, eating and drinking.

Telephone: 0121 466 3370

Website: www.bhamcommunity.nhs.uk

Email: childrens.slt@bhamcommunity.nhs.uk

Birmingham City Council

For information about services dedicated to children, young people and families

Telephone: 0121 303 1888

Website: www.birmingham.gov.uk

KIDS West Midlands

KIDS is a national charity providing a wide range of support services to disabled children, young people and their families.

Telephone: 0121 355 2707

Website: www.kids.org.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

The Cancer Support Centre

Offering support to anyone affected by cancer. That could mean you have a diagnosis or you are supporting someone with a diagnosis.

Telephone: 0300 012 0245

Facebook: facebook.com/cancersupportcentre

Website: www.suttoncancersupport.org

Email: info@suttoncancersupport.org

The Sutton Coldfield Stroke Club

The Sutton Coldfield Stroke Club is for stroke survivors and aims to help them to be independent and to gain confidence. There is mutual understanding, support and encouragement between members as well as support for carers and family.

Telephone: 0121 354 6463

Email: liztopliss@gmail.com

Birmingham LGBT Meetup

The group was founded in early 2015 to bring together LGBT people who wanted to make new friends – and it has done just that!

We hold a monthly coffee afternoon in central Birmingham, regular nights out in the gay village, and a variety of other smaller scale meetups hosted by group members. If you want to organise an event yourself, they would love to hear from you.

Website: www.meetup.com

Depression, Anxiety and Stress

Birmingham and Solihull Mental Health NHS Foundation Trust - Caring Minds

It’s estimated that one in four people in the UK will experience a mental health problem in their lifetime and this Trust was established to help those people, their families and carers. Caring Minds are dedicated to raising awareness of mental health and removing the stigma that’s associated with it.

Telephone: 0800 953 0045

Website: bsmhft.nhs.uk

Email: bsmhft.customerrelations@nhs.net

Birmingham Healthy Minds

Birmingham Healthy Minds is an NHS primary care psychological therapies service that works closely with Birmingham GP’s. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed.

Telephone: 0121 301 2525

Website: www.bsmhft.nhs.uk

Acaia Family Support

Acacia offers pre and postnatal depression support services to women and their families across Birmingham.

Telephone: 0121 301 5990

Website: www.acacia.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Drugs and Alcohol

Reach Out Recovery

Reach Out Recovery is a free and confidential drug and alcohol service for adults and affected others in Birmingham. We offer treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham. Our recovery teams are based across the city and include doctors, recovery coordinators, nurses, recovery champions, peer mentors and volunteers.

Telephone: 0121 227 5890

Website: www.changegrowlive.org

Email: Birmingham.secure@CRI.CJSM.net

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Elderly Care

Age Concern - Birmingham

Age Concern Birmingham is a charity that is dedicated to providing a high quality service and has at its heart key values that it operates by. To enrich the lives of older people and others in need through the range of services we offer.

Telephone: 0121 362 3650

Website: www.ageconcernbirmingham.org.uk

Email: info@ageconcernbirmingham.org.uk

Adult Social Care and Health - Birmingham City Council

Supporting Birmingham citizens to remain independent in their own homes. Whether you look after a friend, relative or yourself, you’ll find lots of information and advice at Connect to Support, or visit the emarketplace for products and services.

Website: www.birmingham.gov.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

LGBT Community

Birmingham LGBT

The Birmingham LGBT Centre hosts a wide range of independent social groups organised by LGBT people for LGBT people. So whether you’re interested in making new friends, pursuing a hobby or interest, or making your voice heard on issues that affect LGBT people, there’s a group for you.

Telephone: 0121 643 0821

Facebook: www.facebook.com/lgbtbirmingham

Twitter: twitter.com/birminghamlgbt

Website: blgbt.org

Email: hello@blgbt.org

Birmingham LGBT Meetup

The group was founded in early 2015 to bring together LGBT people who wanted to make new friends – and it has done just that!

We hold a monthly coffee afternoon in central Birmingham, regular nights out in the gay village, and a variety of other smaller scale meetups hosted by group members. If you want to organise an event yourself, they would love to hear from you.

Website: www.meetup.com

Birmingham Swifts - LGBT Running Group

The Birmingham Swifts are a free, LGBT running group open to everyone no matter what your ability, age, sexuality or gender.

Website: birminghamswifts.co.uk

Acting Out

A gay, lesbian and straight theatre group for both men and women. If you would like to act, help out back stage or just find out more, it’s great fun and you will be made very welcome.

Thursday Evenings at 19:00-21:00

Website: www.actingout.org.uk

Email: acting.out@btinternet.com/info@actingout.org.uk

Birmingham LGBT Centre

Support Groups, Sexual Health Testing, Cafe, Community Groups, Events and more.

Telephone: 0121 643 0821

Website: blgbt.org/services

Maternity

Bump

Bump is a new partnership bringing together Birmingham and Solihull maternity services caring for women throughout their pregnancy journey.

Website: www.yourbump.nhs.uk

Acacia Family Support

Acacia offers pre and postnatal depression support services to women and their families across Birmingham.

Telephone: 0121 301 5990

Website: www.acacia.org.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Screening

Breast Cancer Screening

About 1 in 8 women in the UK are diagnosed with breast cancer during their lifetime. If it’s detected early, treatment is more successful and there’s a good chance of recovery.

Breast screening aims to find breast cancers early. It uses an X-ray test called a mammogram that can spot cancers when they’re too small to see or feel.

Website: www.nhs.uk

Abdominal Aortic Aneurysm Screening

Abdominal aortic aneurysm (AAA) screening is a way of checking if there’s a bulge or swelling in the aorta, the main blood vessel that runs from your heart down through your tummy.

This bulge or swelling is called an abdominal aortic aneurysm, or AAA. It can be serious if it’s not spotted early on because it could get bigger and eventually burst (rupture).

Website: www.nhs.uk

Bowel Cancer Screening

Bowel cancer is a common type of cancer in both men and women. About 1 in 20 people will get it during their lifetime.

Screening can help detect bowel cancer at an early stage, when it’s easier to treat. It can also be used to help check for and remove small growths in the bowel called polyps, which can turn into cancer over time.

Website: www.nhs.uk

NHS Health Check

The NHS Health Check is a health check-up for adults in England aged 40-74. It’s designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.

Website: www.nhs.uk

Cervical Screening

Cervical screening is one of the best ways to protect yourself from cervical cancer.

Cervical screening checks the health of your cervix. It’s not a test for cancer, it’s a test to help prevent cancer.

Website: www.nhs.uk

Sexual Health

Birmingham LGBT Centre

Support Groups, Sexual Health Testing, Cafe, Community Groups, Events and more.

Telephone: 0121 643 0821

Website: blgbt.org/services

Email:  sexualhealth@blgbt.org

Marie Stopes UK

Specialising in abortion treatment, advice and support

Telephone0345 300 8090 (24 hour confidential advice line)

Websitewww.mariestopes.org.uk

Umbrella Health

Providing free and confidential sexual health services in Birmingham and Solihull, including all types of contraception and STI testing and treatment.

Telephone: 0121 237 5700

Website: www.umbrellahealth.co.uk

Facebook: facebook.com/UmbrellaHealth

Twitter: twitter.com/UmbrellaHealth

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00-20:00.

Telephone: 0300 123 7123

Stop Smoking

Walsall Specialist Stop Smoking Service

Telephone: 01922 444 044

Email: lifestylelink@walsall.nhs.uk

Birmingham City Council

You are four times more likely to quit smoking with a combination of stop smoking medication and behavioural support. You can get free advice, one to one support and access to a range of nicotine replacement therapies (for just the cost of a prescription).

Website: www.birmingham.gov.uk/info

Beaconview Chemist Stop Smoking Service

Telephone: 0121 588 3193

Website: www.beaconviewchemist.co.uk

Email: optimummarketing.beaconviewchemist@nhs.net

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Specialist Weight Management Service

This specialist service is for people who have struggled with their weight for a long period of time. They offer a more intensive approach to weight management, when other interventions have not worked. A referral will need to be made by a health care professional in order to be seen by this specialist team.

Telephone: 0121 683 2300

Website: www.bhamcommunity.nhs.uk

WW UK

Meetings, online or a little bit of both. WW UK, formerly Weightwatchers, offers options and support, whatever your lifestyle.

Facebook: @WW.UK

Twitter: @ww_uk

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps
Young Carers

Release Project - YMCA

Release is a project based in the North of Birmingham providing awareness and support for young carers aged 9-25 and their families.  They raise awareness for young carers and provide educational support, life skills, easy access to other services and hold events and activities for young carers to meet and make friends.

Telephone: 0121 354 5614

Facebook: facebook.com/Release

Twitter: twitter.com/Release

Email: releaseymca@gmail.com

Birmingham Young Carers Unite

Providing support for young carers up to the age of 18.

Telephone: 0121 638 0878

Website: www.spurgeonsyc.org/birmingham

Email: birminghamyc@spurgeons.org

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?